Terms And Conditions

Torsineen (We) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us or an authorised data processor acting on our behalf, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting and accepting our Terms and Conditions, you are providing your express consent for your personal data to be collected, handled, stored and used in accordance with the practices described in this policy.

For the purpose of the General Data Protection Regulation (GDPR), the data controller is Westpoint Group Trading Ltd and Dan Stevens is the acting Group Data Protection Officer. All personal data collected by us or on our behalf will be processed in accordance with the GDPR.

Information we may collect from you

We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or other methods. This includes information you provide when you register to use our site, place an order on our site, participate in social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site. The information that we may request from you may include your name, address, e-mail address and phone number, financial and credit card information and personal description.

Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information. By accepting these terms, you provide your express authority for this data to be collected and used by us:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For more information please refer to our Cookies Policy.

Purposes for collecting data

All data collected by us will be used for the lawful purposes of providing you with veterinary medicines. We will only ever process your personal data once you have provided your express consent for us to do so by accepting these terms.

Your data will be used for the purposes of providing services as set out in our terms of use. We will also use your data in relation to analytics, research, marketing and regulatory purposes and may provide your data to trusted third parties for the express purpose of carrying out these tasks.